Support

We're here to help  ·  Clixly Technologies, India

Contact Us

Have a question, a bug to report, or just want to say hello? Reach out and we'll get back to you within 1–2 business days.

Common Questions

How do I apply an AI effect?

Tap any effect card on the Home screen, then pick a photo from your gallery or take a new one with your camera. The AI processes your photo in a few seconds and shows a before/after comparison.

How many applies do I get?

Clixly runs on credits and requires an active subscription. Weekly starts at $0.99 for the first week with 100 credits, then renews at $6.99/week with 500 credits. Annual costs $299.99/year and releases 2,000 credits monthly. Credits never expire, and active subscribers can buy top-up packs whenever they need more.

How do I cancel my subscription?

Subscriptions are managed by the App Store (iOS) or Google Play (Android). To cancel, go to your device's subscription settings and cancel Clixly before the next renewal date.

How do I delete my account?

Open the Profile tab → tap "Account Settings" → scroll to "Danger Zone" → tap "Delete Account". Your personal data is anonymised within 30 days.

My AI effect failed — what should I do?

Try tapping "Try Again" which resubmits the same photo without using another apply. If the issue persists, please email support@clixly.app with a description of the effect and your device model.

How does the Creator Fund work?

Eligible creators who publish effects that reach 250+ unique verified reuses each month receive a share of 40% of Clixly's net subscription revenue. Stats are visible in your Creator Hub dashboard. Payouts are processed monthly.